Whitemarsh Security Services

Division: Phoenix Capital Resources, Phoenix Management Services


Client

Whitemarsh Security Services was a privately held $6.5 million security guard service provider based in Pennsylvania.

Problem

Due to poorly managed contracts, unsupervised overtime, and deteriorating profits, Whitemarsh Security had defaulted on a loan agreement. The Company’s senior lender was growing concerned regarding Whitemarsh’s declining cash position.

Solution

Phoenix Management Services initiated an operational assessment and developed a 13-week cash flow forecast. This action gained the bank’s support while Phoenix went to work on the Company’s operational issues. Phoenix reviewed every customer contract, and made changes in staffing, overtime and pricing, which returned Whitemarsh to profitability in 60 days. Phoenix then refinanced the Company’s debt and, for the next several years, the Company realized 15% annualized revenue growth.