New Castle County

Division: Governmental


New Castle County was comprised of 437 square miles in Northern Delaware and had a population of 515,074.


A newly appointed (elected) executive wanted a baseline assessment of New Castle County’s financial situation. The executive felt that an unbiased, objective assessment would be the best course of action.


Phoenix Management Services conducted a thorough assessment of the County’s operations and financial health. The assessment concluded that that if historical expenditure trends continued and taxes were not raised, the County would face a shortfall over a four-year period of approximately $100 million. This project led to the development of a roadmap for fiscal responsibility that allowed the County to improve service levels while honoring a commitment to hold the line on tax increases for a period of four years. Phoenix was named Financial Advisor to the County and assisted in developing and implementing action plans for the Sheriff’s Department, the County Assessment Division, and the Community Development and Housing Division.